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MT4 Server Operation and Maintenance Notice

2025-07-24
Summary:

With growing clients and volume, we'll consolidate and compress historical orders this weekend to improve system stability and trading continuity.

Thank you for your ongoing trust and support. As client base and trading volume increase, we will perform historical order consolidation and compression procedures during the upcoming weekend to enhance system stability and trading continuity.

  • Maintenance Schedule: July 26, 2025 (Saturday) to July 27, 2025 (Sunday), GMT+3.

  • Impacted Accounts: All active trading accounts on the MT4 EBCFinancialGroupKY-Live01.

  • Impacted Orders: All orders closed prior to December 31, 2024.


Order Consolidation and Compression Details:

  • Orders concluded before December 31, 2024, will be aggregated into a single monthly summary order; original closed orders will be permanently deleted.

  • Pending orders and uncompleted funds transfer orders will remain unaffected.


Important Notice:

To safeguard your trading records, please export your trading history via the MT4 client before the scheduled maintenance to prevent data loss.


We will endeavor to execute the maintenance efficiently. Your understanding and cooperation are appreciated. For inquiries, please contact our customer support team [email protected].

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