| Deposit Methods | Supported Currencies | Single Deposit Limit (USD) | Deposit Processing Time | Withdrawal Processing Time |
|---|---|---|---|---|
|
Local Banks
|
CNY, THB, VND, IDR, JPY, PHP, COP, BRL, MXN, ARG, PEN and more | 10-43,000 | 15 minutes - 1 hour | 1 Working Day |
|
International Wire Transfers
|
USD/EUR/GBP | 1,000-200,000 | 3-5 Working Days | 3-5 Working Days |
|
Digital Wallets
|
USD | 50-10,000 | Instant (1 minutes - 15 minutes ) | 1 Working Day |
|
Credit Card (VISA/Mastercard)
|
USD | 50-5,000 | Instant | 3-7 Working Days |
After creating an account, you can access your payment preferences through our User Centre. Specific procedures:
Step 1: Select the account you’d like to deposit into as the system prompts.
Step 2: Select the payment method by using the button on the right of the payment method table.
Step 3: Enter the amount you’d like to deposit into your account.
Simply log in to your User Centre and click on the green “Deposit” button on the left of the interface.
The system may prompt you to enter the currency of the deposit you’d like to use or other options. EBC accounts provide various base currency options, including the most commonly used CNY, USD, GBP, and EUR. Please carefully read all of the instructions and terms and conditions. If you agree, make sure to check the box that says “I have read all instructions and agree to the terms and conditions of payment operations."
If you fail to deposit using your debit card, please try again, while checking if:
– You have entered your card information correctly.
– You are using a valid (not expired) card.
– You have sufficient funds on your card.
– If there are no issues with the above and you still fail to deposit, your card-issuing bank may not authorise payments from your card. In that case, please use another card or any other payment method available in your trading account.
You may submit a withdrawal request at any time. Our Accounts Department processes withdrawal requests every day. Withdrawn funds will be returned to your designated account. If this option is unavailable, the funds will be automatically returned to your Client Area wallet. Please also note: For bank wire withdrawals, please refer to the actual processing times of the respective banks. Processing times may vary between banks. Please contact your bank for further details. For UnionPay withdrawals, requests submitted before 21:30 (GMT+8) on the same day may be credited on the same day. Requests submitted after this time will be processed and credited on the following day. If you submit a withdrawal request while holding open positions, please ensure that your trading account’s margin level remains above 200% after the withdrawal amount is deducted. Otherwise, the platform will be unable to process your withdrawal request.
EBC does not charge any transaction fees for using our deposit and withdrawal methods. However, some costs may be incurred for payments made to or from certain international banking institutions, which are beyond our control. Additionally, please note that your bank may treat the payment to EBC as a cash advance and may charge you according to their cash advance rules.
No, EBC does not accept third-party payments. Please ensure that all deposits into your trading account are made from your own account. If the holder of a trading account is part of a joint account, payments from the joint account will be accepted. If we suspect that the funds are provided by a third party, we reserve the right to refund the remitter’s money, freeze your account, and suspend your application until the identity and source of the funds are verified. We reserve the right to freeze your account, and you will not be allowed to withdraw funds until verification is complete. EBC does not accept fund withdrawals to third-party bank accounts. If there is any special situation, please contact us.