Deposit and Withdrawal Conditions
After creating an account, you may access to your payment preference through our Client Area.
Simply login to your Customer Area, and click on the green “Deposit” button on the left of the interface.
Step 1: Select the account you’d like to deposit in as system prompts.
Step 2: Then select the payment method by using the button on the right of the payment method table.
Step 3: State how much you’d like to deposit into your account.
The system may prompt you to enter the currency of the deposit you’d like to use or other options. EBC account provides you with various options for base currencies, including the most commonly used RMB, USD, GBP and EUR.
Please carefully read all of the instructions, terms and conditions and if you agree, please make sure that you check the box that says “I have read all instructions and agree with terms and conditions of payments operations.”
If you fail to deposit by using your debit card, please try to deposit again, while checking if:
– Whether you have entered your card information correctly.
– Whether you are using a vaild (not expired) card.
– Whether you have sufficient funds on your card.
– If there’s no above-mentioned problem, you still fail to deposit, it may mean that your card issuing bank does not authorize payment from your card.
In that case, please use another card or any other payment method available in your trading account.
You can request for withdrawal at any time. Our account department processes requests every day. Withdrawal will be transferred into your bank account. If this option is not available, we will remit the funds into customer’s bank account.
In addition, please be noted that,
Withdrawal by T/T shall be subject to the actual processing time of different banks. The accounting time of each bank is different. Please consult your bank for details.
If you withdraw money any amount into UnionPay card before 10 p.m., the amount will be received within one working day.
If you withdraw any amount when you hold a position, please make sure that the prepayment ratio in the trading account is still higher than 100% after deducting the withdrawal amount, otherwise, the platform will fail to processyour withdrawal request.
EBC do Not charge any fees for using our deposit and withdrawal methods, but some costs may occur in payment you make to or from certain international banking institutions, which is beyond our control. Besides, pleased be noted that your bank may consider the payment to EBC as cash advance, and may bill you according to your cash prepayment rules.
No. EBC does not accept third-party payments. Please make sure that all deposits into your trading account are from your own account. If the holder of a trading account is a party to a joint account, payment from the joint account will be accepted.
If we suspect that the funds are provided by any third party, we will reserve the right to refund the remitter’s money, freeze your account balance, and suspend your application after the identity and fund source are verified. We will reserve the right to freeze, and you will not be allowed to withdraw funds from your account balance before the verification.
EBC do Not accept fund withdrawal to a third party bank account. If there’s any special situation, please contact us.