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【URGENT】Immediate Notice

2025-11-28

Summary:

CME trading is suspended from refrigeration issues, causing price swings and low liquidity. XAUUSD/XAGUSD allow only closing positions; measures may change.

Please be advised that trading has been suspended owing to refrigeration issues at the CME data centre. Consequently, irregular price fluctuations have been observed in certain trading instruments, accompanied by a substantial decrease in liquidity.

To effectively manage risks and protect client accounts, we will promptly implement the following measures for the [XAUUSD][XAGUSD] : only the closing of existing positions will be permitted, whereas opening new positions will be prohibited.

These measures will be subject to ongoing review in accordance with prevailing market conditions. Any modifications to these measures will be communicated to you separately.

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EBC Financial Group is a co-brand shared by a group of entities including:
EBC Financial Group (SVG) LLC is authorized by the St.Vincent and the Grenadines Financial Services Authority(SVGFSA),and the company registration number is 353 LLC 2020, with registered address at Euro House, Richmond Hill Road, Kingstown, VC0100, St. Vincent and the Grenadines.

Other Relevant Entities
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