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Important Notice: MT4 and MT5 Server Operation and Maintenance Notice

2025-11-20

Summary:

EBC will run weekend MT4/MT5 maintenance, suspending trading. MT4 Live02 will compress pre-Jul 31 2025 closed orders. Users should back up history.

Thank you for your ongoing trust and support. To provide you with a more stable and seamless trading environment, EBC will be conducting scheduled maintenance on the MT4 and MT5 servers over the coming weekends. This work is intended to further enhance system performance and stability. The maintenance schedule is as follows:

Server Operation and Maintenance Schedule

(All times shown above are in UTC+2)

Maintenance Impact: Trading and pricing on the affected servers will be temporarily suspended during the maintenance period.

Order Compression Maintenance (MT4 Live02 Server Only)

Overview:

Closed positions for each calendar month will be aggregated into a single balance order.
Once consolidation is completed, the original closed positions records will be removed.
Pending orders and balance orders will remain unaffected.

Impacted Accounts: All active trading accounts on the MT4 EBCFinancialGroupKY-Live02 Server.

Impacted Orders: All orders closed on or before July 31, 2025.

Important Notice:

To safeguard your trading records, please export and back up your trading history via the MT4 client before the scheduled maintenance to avoid any potential loss of historical data.

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EBC Financial Group is a co-brand shared by a group of entities including:
EBC Financial Group (SVG) LLC is authorized by the St.Vincent and the Grenadines Financial Services Authority(SVGFSA),and the company registration number is 353 LLC 2020, with registered address at Euro House, Richmond Hill Road, Kingstown, VC0100, St. Vincent and the Grenadines.

Other Relevant Entities
EBC Financial Group (UK) Limited is authorised and regulated by the Financial Conduct Authority. Reference Number: 927552. Website:www.ebcfin.co.uk
EBC Financial Group (Cayman) Limited is licensed and regulated by the Cayman Islands Monetary Authority (Number: 2038223). Website: www.ebcgroup.ky
EBC Financial (MU) Limited is licensed and regulated by the the Financial Services Commission, Mauritius (License Number GB24203273) with registrated address at 3rd Floor, Standard Chartered Tower, Cybercity, Ebene, 72201, Republic of Mauritius. Website for this entity is maintained separately.
EBC Financial Group (Comoros) Limited is authorised by The Autonomous Island of Anjouan, Union of Comoros Offshore Finance Authority with License number L 15637/EFGC, with registered office address at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros.
EBC Financial Group (Australia) Pty Ltd (ACN: 619 073 237) is authorised and regulated by the Australian Securities and Investments Commission (Number: 500991). EBC Financial Group (Australia) Pty Ltd is a related entity of EBC Financial Group (SVG) LLC. The two entities are managed separately. The financial products and services offered on this website are NOT provided by the Australian entity and no recourse against the Australian entity is available.
EBC Group (Cyprus) Ltd, faciliates payment services to the licensed and regulated entities within the EBC Financial Group strucutre, registered under the Companies Law of Republic of Cyprus with the number HE 449205, registered office address at 101 Gladstonos, Agathangelou Business Centre, 3032 Limassol, Cyprus.

Business Address: The Leadenhall Building, 122 Leadenhall Street, London, United Kingdom, EC3V 4AB. Email Address :[email protected] . Telephone : +44 20 3376 9662

Regional Restrictions: EBC does not offer any services to citizens and residents of certain jurisdictions including: Afghanistan, Belarus, Burma (Myanmar), Canada, Central African Republic, Congo, Cuba, Democratic Republic of the Congo, Eritrea, Haiti, Iran, Iraq, Lebanon, Libya, Malaysia, Mali, North Korea (Democratic People's Republic of Korea), Russia, Somalia, Sudan, South Sudan, Syria, Ukraine (including Crimea, Donetsk, and Luhansk Regions), the United States, Venezuela, and Yemen.
Any Spanish on this website is for LATAM only and is not designated for anyone in European Union or Spain For more information, please check out our FAQs.
Any Portuguese on this website is for Africa only, and is not designated for anyone in European Union or Portugal or Brazil. For more information, please check out our FAQs.

Compliance Disclosure：The website can be accessed globally and is not specific to any entity. Your actual rights and obligations will be determined based on the entity and jurisdiction that you choose to be regulated.There may be local laws and regulations which prohibit or limit your rights to access, download, distribute, disseminate, share or otherwise use any or all of the documents and information published on this website.

Risk Warning: Trading Contracts for Difference (CFDs) are complex financial instruments and come with a high risk of losing money rapidly due to leverage. Trade on margin carries a high level of risk and may not be suitable for all investors. Before deciding to trade Forex and CFDs, you should carefully consider your trading objectives, level of experience and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial trading capital. We recommend that you seek independent advice and ensure you fully understand the risks involved before making any investment decision. Please read the relevant risk disclosure statements carefully before trading.