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Server Upgrade and Maintenance Notice

2024-08-15
Summary:

In our ongoing effort to deliver the highest quality service, we will be upgrading the MT4 server and adding the new server this weekend.

In our ongoing effort to deliver the highest quality service, we will be upgrading the MT4 server and adding the new server this weekend.

  1. Upgrade Maintenance Time: August 17 2024 (GMT + 0)

  2. Scope of Impact: During the maintenance period, the functions of MT4 account login, account password reset, leverage modification and deposit/withdrawal of funds will be suspended.

  3. Upgrade content: The current MT4 server, EBCFinancialGroupKY-Live, will be upgraded to EBCFinancialGroupKY-Live01.

    In the meantime, new servers will be added:

    MT4 | EBCFinancialGroupKY-Live02

    MT5 | EBCFinancialGroupKY-Live01 and MT5 | EBCFinancialGroupKY-Demo.

After the maintenance, please use the EBCFinancialGroupKY-Live01 server for a more stable experience on MT4 for Android, iOS, and iPad. MT4 Desktop users will be automatically connected to the MT4 EBCFinancialGroupKY-Live01 server.We sincerely apologize for any inconvenience this may have caused and greatly appreciate your continued understanding and support.We sincerely apologize for any inconvenience this may have caused and greatly appreciate your continued understanding and support.

If you have any questions, please do not hesitate to contact our customer service team. We are committed to providing you with the best service possible and wish you successful trading!

About EBC Financial Group

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Trading hours will be adjusted around Dec 25 and Jan 1 due to US and EU public holidays, with potential wider spreads and thinner liquidity.

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Ahead of the Dec 16 U.S. NFP release, new positions opened from 15:00–15:35 MT will face a temporary leverage cap of 1:200 to manage risk.

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